At GreenSapio, we aim to ensure your eco-conscious purchase reaches you in a safe and timely manner. Please read the following information to understand how we handle shipping, delivery timelines, and return policies.

Shipping & Delivery

Domestic Shipping (India):
 We ship across India using reliable courier partners.

  • Minimum delivery time: 4 business days
  • Maximum delivery time: 14 business days

International Shipping:
 We ship to select countries outside India. Delivery times may vary depending on customs clearance and local logistics.

  • Minimum delivery time: 14 business days
  • Maximum delivery time: 28 business days

Customs & Import Duties

For international orders, import fees, duties, or customs charges (if any) are the customer’s responsibility. GreenSapio is legally required to declare the full value of your order on the shipping label and cannot mark items as “gifts”.

We appreciate your understanding of international shipping regulations.

Order Cancellation & Refunds

We are a growing sustainable brand, and each product is made and packed with care. Currently, all purchases are final once payment is completed.

  • We do not offer cancellations, changes, or refunds at this time.
  • Please ensure all details are correct before placing your order.

In the future, we aim to introduce more flexibility as we scale.

Need Help?

If you have questions about your order, feel free to reach out to us at: [email protected]
We’re here to support you.